Terms of Service

Last updated: September 21, 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the Gaasly website (gaasly.com) and the Gaasly Cloud platform ("Services"). The Services are operated by Voizy Oy (business ID 3021036-7), a limited company registered in Finland with its registered office at Wallininkuja 4 B 53, 00530 Helsinki, trading as Gaasly ("Gaasly", "we", "us", "our"). Voizy Oy is your contracting party under these Terms.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Services

Gaasly provides digital marketing services and the Gaasly Cloud platform, which includes website building (Astra CMS), contact management (Astra CRM), advertising campaign management, and related tools. The specific features available to you depend on your subscription plan.

3. Accounts

To use Gaasly Cloud, you must create an account. You are responsible for:

  • Providing accurate and complete registration information.
  • Maintaining the security of your account credentials.
  • All activities that occur under your account.

You must notify us immediately at [email protected] if you suspect unauthorized access to your account.

4. Acceptable use

You agree not to use our Services to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property rights of others.
  • Distribute malware, spam, or harmful content.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Use the platform to host or distribute illegal, defamatory, or abusive content.
  • Resell or redistribute our Services without written permission.

We reserve the right to suspend or terminate accounts that violate these terms.

5. Your content

You retain ownership of all content you upload to Gaasly Cloud ("Your Content"). By uploading content, you grant us a limited license to host, display, and process Your Content solely for the purpose of providing the Services.

You are responsible for ensuring that Your Content does not violate any third-party rights or applicable laws. We do not monitor or review user content but may remove content that violates these Terms upon notice.

6. Data protection and data processing

Where you use Gaasly Cloud to collect, store, or process personal data about your own customers, contacts, or website visitors (for example via CRM contacts, form submissions, uploaded lists, or advertising audiences), you act as the data controller and Gaasly acts as a data processor on your behalf under Article 28 of the GDPR. In that capacity:

  • We process such personal data only on your documented instructions and as needed to provide the Services.
  • You are solely responsible for ensuring you have a valid lawful basis and any required consents for the personal data you collect or upload, and for the accuracy and legality of that data. Gaasly accepts no responsibility for your compliance with data protection law in respect of data you control.
  • We apply appropriate technical and organizational security measures and require our sub-processors to do the same. We may engage sub-processors (such as hosting, email, payment, and AI providers) to deliver the Services; a current list is available on request.
  • We will, so far as reasonably possible and at your cost where the effort is material, assist you with data-subject requests and security obligations.
  • On termination, we delete or return such personal data in accordance with section 14 (Termination).

A separate Data Processing Agreement is available on request and, where signed, governs this processing and prevails over this section. For personal data where Gaasly determines the purposes and means of processing (such as your account and billing data), Gaasly acts as the controller as described in our Privacy Policy.

7. Third-party services and integrations

The Services integrate with and depend on third-party platforms (for example Google, Meta, LinkedIn, Stripe, and hosting and email providers). Your use of those platforms through Gaasly Cloud is also subject to their own terms and policies.

  • We are not responsible for the availability, accuracy, performance, policies, or actions of any third-party platform, including suspension or closure of your accounts, changes to their APIs or pricing, or the results of advertising campaigns.
  • We do not guarantee any particular outcome, ranking, reach, conversion, or return on advertising spend.
  • You authorize us to access connected third-party accounts solely to provide the features you enable, and you remain responsible for your relationship and compliance with those platforms.

8. AI-powered features

Gaasly Cloud includes AI-powered features (e.g. content generation, image analysis, ad copy writing). When using these features:

  • AI-generated content is provided as a starting point and should be reviewed before publishing.
  • You are responsible for the accuracy and appropriateness of any AI-generated content you choose to publish.
  • AI usage is subject to the usage limits and billing terms of your subscription plan.
  • We do not guarantee that AI-generated content is free from errors, bias, or intellectual property issues.

9. AI client connections

If you enable it, Gaasly Cloud lets you connect your own AI assistant (for example Claude or ChatGPT) to your organization's data and tools in Gaasly Cloud, using an open standard called the Model Context Protocol. Depending on the products your organization uses, a connected assistant can read your CRM contacts, read the blog posts on your websites, read and edit the text on your website pages and create new draft pages, read your connected Google Ads accounts and make a limited set of changes to their campaigns, and read and post to Gaasly's platform-wide product feedback board. This feature is off by default and must be turned on by an organization owner or admin before it can be used.

  • What is read-only. Access to your CRM contacts and to the blog posts on your websites is read-only: an assistant cannot create, edit, delete or send anything there. Blog searches return published posts by default, but an assistant may ask for unpublished drafts and scheduled posts and read their full text.
  • Website pages. An assistant can read the text on your pages, header and footer, and can replace the headings and body text that are already on a page. It cannot add, remove or reorder sections, change images, links, buttons or forms, or edit the header and footer. A text change to a published page appears on your live website without a further step. Every change is saved as a revision that you can restore from the editor, and a change is refused rather than applied if the page was edited after the assistant last read it. An assistant can also create a new page, which is always saved as an unpublished draft: nothing it creates is visible on your website until a person publishes it from the editor. Website changes are available only to a person who holds an admin or editor role on that site.
  • Advertising. For Google Ads accounts you have connected to Gaasly Cloud, an assistant can read accounts, campaigns, performance and search terms, and can pause or enable a campaign, change a campaign's daily budget, replace the headlines and descriptions in a campaign's asset groups, and add negative keywords. It cannot create or remove campaigns. Replacing ad text removes the old text from Google, and adding the same text back later does not restore its performance history. Each change is first shown as a preview, including the expected change in monthly spend for a budget change, and is applied only by a second, separate request. These changes are available only to a person who holds the admin role in your organization's Ads workspace. Enabling a campaign or raising a budget increases your advertising spend, which is charged in the same way as any other spend on that account.
  • Product feedback board. An assistant can file a bug report or feature request on your behalf and vote for existing ones. A report you file is translated to English and reworded by us to describe the underlying problem or need generally, with your company name and other identifying detail removed, before it is shared. Once shared, it is visible to every other Gaasly customer and, where they have connected one, their own AI assistant. This is different from your CRM, website and advertising data, which stays private to your organization. Filing is limited to 10 new reports per connection per day. Your votes are not shown to other organizations.
  • Approving a connection. Connecting an assistant requires you to sign in and approve, for one organization, a list that states in plain language each thing the assistant has asked to read and each thing it has asked to change. You approve that list as a whole or decline it; if you do not accept every line, decline. Access is offered only for products your organization has enabled, and each connection applies to one organization only.
  • Limits, logging and revocation. Access credentials are short-lived. Every connection is subject to daily limits on requests, data read and changes made, and every request is recorded in your organization's audit log as made by a connected assistant. You can revoke any connection at any time from your organization's settings; a revoked connection loses all of its access immediately.
  • Your responsibility for what you connect. You choose which AI assistant to connect and are responsible for your own relationship with its provider. We do not select or contract with that provider on your behalf. An assistant acts on the permissions you approved, and changes it makes through a connection are treated as made by the person who approved it, including any advertising spend they cause. Review what an assistant proposes before you let it proceed. Connecting an assistant to your CRM, website or advertising data is your own instruction, as data controller of that data, to share it with the provider you have chosen. The product feedback board is different: it is our own record, not your data, and we determine how it is used and shared regardless of which assistant you connect.

10. Fees and payment

Certain Services require a paid subscription. Fees are as specified on our pricing page or in your service agreement. Unless otherwise agreed:

  • Fees are billed in advance on a monthly or annual basis.
  • All fees are exclusive of VAT and other applicable taxes.
  • Late payments may incur interest in accordance with the Finnish Interest Act.
  • We reserve the right to change pricing with 30 days' written notice.

11. Intellectual property

All intellectual property rights in the Services (including software, design, trademarks, and documentation) belong to Gaasly or our licensors. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services as described herein.

12. Availability, support and warranties

We aim to keep the Services available and reliable but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. We will make reasonable efforts to notify you of planned downtime in advance.

To the maximum extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Services will be error-free or that data will not be lost or corrupted, and you are responsible for maintaining your own backups of important data. Nothing in this section limits any warranty or right that cannot be excluded under mandatory law, including consumer rights.

13. Limitation of liability

To the maximum extent permitted by law:

  • Our total liability for any claims arising from these Terms or your use of the Services is limited to the fees you have paid to us in the 12 months preceding the claim.
  • We are not liable for any indirect, incidental, consequential, or special damages, including lost profits, data loss, or business interruption.
  • We are not liable for any loss or damage resulting from events beyond our reasonable control (force majeure).

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify and hold Gaasly harmless from any claims, damages, or expenses arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

15. Termination

Either party may terminate the agreement:

  • With 30 days' written notice for convenience.
  • Immediately if the other party materially breaches these Terms and fails to remedy the breach within 14 days of notice.

Upon termination, your right to use the Services ceases. You may request export of Your Content within 30 days of termination. After this period, we may delete Your Content.

16. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the platform. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of Finland. Any disputes arising from these Terms shall be settled in the District Court of Helsinki, Finland. Nothing in these Terms affects your rights as a consumer under mandatory consumer protection legislation.

18. Contact

For questions about these Terms, contact us at:

Voizy Oy (trading as Gaasly)
Business ID: 3021036-7
Wallininkuja 4 B 53, 00530 Helsinki, Finland
Email: [email protected]